Salon Iris

We are experiencing increased error rates with our online services and are actively working to resolve them. Please check our Facebook page for periodic updates.

We recently experienced a service outage related to our Amazon servers impacting some of our Remote Access customers. These services should be restored for most customers. If you are still experiencing issues please follow the directions on this Support Article to restart the Remote Access service on your computer which should resolve the issue. Please check our Facebook page for more information. We apologize for any inconvenience this may cause and thank you for your service.

System Maintenance is scheduled between Monday night, June 19th, 9:00 pm EST and Tuesday morning, June 20th, 2:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

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Will this work with the iPad pro? If I buy a solo pack,can I upgrade later?

Cynthia — Jan 04, 2016 08:08PM EST

Will this work with the iPad pro? If I buy a solo pack,can I upgrade later?


1 Community Answers

Dillon L. - Jan 05, 2016 at 11:08AM EST

DaySmart Software Support Specialist

The desktop version of Salon Iris only runs on a Windows Computer. We do have a cloud version of our software, which you can read about at http://saloniris.com/cloud/. This will run on an iPad, but note that some of the features with the desktop version are not available with the cloud version.

If you were to purchase the solo edition of the software, you would be able to upgrade the software later.

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