Salon Iris

We are experiencing increased error rates related to our Amazon servers impacting our online services. These errors may cause issues with our Cloud, Remote Access, Online Booking, and other online services hosted in Amazon. Technicians are currently working to resolve these issues. Please check our Facebook page for periodic updates.

We recently experienced a service outage related to our Amazon servers impacting some of our Remote Access customers. These services should be restored for most customers. If you are still experiencing issues please follow the directions on this Support Article to restart the Remote Access service on your computer which should resolve the issue. Please check our Facebook page for more information. We apologize for any inconvenience this may cause and thank you for your service.

System Maintenance is scheduled between Monday night, July 17th, 9:00 pm EST and Tuesday morning, July 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

Reports

Sales Total & Sales Tax Report

The Sales Totals and Taxes screen shows calculated business totals for any selected date and time period. Click the Totals button on the button bar or select Sales Totals and Sales Tax Report from the Repo...

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Profit & Loss Statement

The Profit and Loss Report provides the comprehensive tools for analyzing the income, expenses, and net profit of your business. Select Profit and Loss Report from the Reports drop-down menu. The Profit...

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Client Retention Report

The Percent Retained report allows you to review the percent of new clients that return to your business for repeat services. Return rates are listed for each employee; the average return rate represents your b...

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Employee Performance Report

The Employee Performance Report provides performance information regarding a specified employee. Select Employee Performance Report from the Reports drop-down menu. The Options screen will appear. Se...

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Employee Goals Report

The Employee Goals report allows employees to set goals for several benchmarks. This report lets you know how employees are performing and whether or not they are reaching their goals. After goals are set for e...

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