Salon Iris

We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at support@daysmart.com. We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Network Configuration

Network Setup

If you purchased the Multi-Computer or Multi-Location Package from DaySmart Software, Inc. and will use your software in a network environment, it is the responsibility of the user to set up and maintain the Wi...

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Connecting Your Client Computers

These instructions will help you set up, register, activate, and connect your client computer(s) using a network (Multi-Computer or Multi-Location) edition of DaySmart software. Set Up the Server Computer If y...

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Network Troubleshooting Guide

These instructions will help you connect your client computer(s) when the connection to the server computer is lost. These instructions assume that the software on your server computer is currently installed an...

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Multi-Location (Wide Area Network or WAN) Setup

These instructions will help you connect your software at two or more business locations that will occasionally share database information. There are Multi-Location (Wide Area Network or WAN) settings in the so...

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Using Windows Firewall in a Network Environment

These instructions will help you properly configure SQL Server to allow connection of client computers to a server computer in a network with the Windows Firewall enabled. These instructions do not extend to an...

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Switching Client and Server Computers

These instructions will help you switch a Client workstation with a Server in a network environment. This is commonly done because of hardware failure or computer upgrades. Backup Your Database Open softwar...

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Hamachi Virtual Private Network Setup

These instructions will help you create a Virtual Private Network (VPN) using Hamachi. This will allow computers that are in different locations to share data as if they were in the same local network. Without...

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Using McAfee in a Network Environment

These instructions will help you properly configure SQL Server to allow connection of client computers to a server computer in a network with the McAfee enabled. These instructions do not extend to any other an...

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Using Kaspersky in a Network Environment

These instructions will help you properly configure SQL Server to allow connection of client computers to a server computer in a network with the Kaspersky enabled. These instructions do not extend to any other...

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Using Norton Security in a Network Environment

These instructions will help you properly configure SQL Server to allow connection of client computers to a server computer in a network with Norton Security enabled. These instructions do not extend to any oth...

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