Salon Iris

Please be advised that we are aware that our Online Booking service may be experiencing issues. This is under investigation and will be resolved shortly

On Wednesday July 24th our offices will be closed from 10AM to 5PM EST for a team building event. Our normal business hours will resume at 5pm Wednesday. Thank you for your understanding.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Features Overview

Packages Overview

These instructions will help you set up, configure, and sell packages. Your software makes tracking packages easy. You can enter in a group of services and products in a single transaction. For example, you may...

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Loyalty Points & Rewards Overview

The Loyalty Points System allows you to establish and customize a rewards system for your clients. Conveniently and easily issue rewards to clients who demonstrate consistency towards your business. After loyal...

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Client Formula History Overview

These instructions will help you view, edit, and make new entries in a client's formula history. Click the Clients icon. Select a client from the list to modify. Click on Formula History in the bottom le...

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Custom Reports & Structured Query Language (SQL) Overview

You software allows you to create your own custom reports. There is no limit to the number of reports you can create. Each time you create a new report, you have the option of having it added to the Reports pul...

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Reports Overview

Your software comes with numerous built-in reports and even gives users the option to write their own. See the article here for more information on creating your own custom reports. The reports are categorized ...

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Changing the Displayed Currency

Currency symbols in your software are controlled through your Windows Control Panel settings. There is no place in your software to change the displayed symbol if it doesn't match your country's symbol. Here ar...

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Where do I receive client e-mail and text responses?

If a client responds to an e-mail or a text message, the response does not come directly to your software. There are settings you can configure to decide how you receive those responses. Click the Messagin...

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Resources Overview

A resource is any object that is used to support your business and must be reserved (much like an employee) to perform a service at a scheduled time. The purpose of the Resources feature is to allow you to sche...

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Changing the Theme

If you would like your software to have a different look and feel that matches the color and style of your choosing, it's easy to change! Select the Tools pull-down menu. The last item in the list is View Style...

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Adding Payment & Tender Types

These instructions will help you add (or remove) new Payment and Tender types to your software. Many businesses require new entries simply for special promotions, while others accept more specific forms of paym...

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