Salon Iris

We are experiencing increased error rates with our online services and are actively working to resolve them. Please check our Facebook page for periodic updates.

We are currently experiencing a service outage impacting our Cloud, Remote Access, Online Booking, and other online services. We have committed all of our resources to repairing this outage and expect all services to be restored shortly. Please check our Facebook page for periodic updates.

We have some maintenance scheduled for tonight, May 11th, between 10:30 pm and 11:30 pm EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

Accepting Discover and American Express

If you followed the instructions in the Setting Up Credit Card Processing article, you will be automatically set up to accept Visa and MasterCard. If you already have a merchant account for Discover and/or American Express, call Global at (800) 338-6614 and give them your merchant account number(s). They can set up your account with the ability to accept Discover and American Express.
  1. Discover: if you do not have a merchant account with Discover yet, call OpenEdgeat (800) 338-6614 and they will add the ability for you to accept Discover.
  2. American Express: if you do not have an American Express merchant account set up, call (800) 528-5200 and request a merchant account. When you receive your American Express merchant account, call OpenEdge at (800) 338-6614 and give them your American Express merchant account. They will add the ability for you to accept American Express.

Did you find this article helpful?